The Riu Ocho Rios in Jamaica opened its doors again on June 12, following the reopening of the Riu Cancun on June 8, joining a list of openings around the world that the chain has announced for the coming weeks.
To prepare for the reopening, the chain spent weeks preparing a Post-COVID Manual with the consulting firm Preverisk, which utilizes 17 protocols and covers all the details involved in operating its properties in a comprehensive and meticulous way.
The new protocols encompass everything from safety and hygiene for guests to the delivery of goods by suppliers, as well as thorough and methodical disinfection of the rooms and common areas. Application of these protocols requires specific training for staff members, who will be returning to work gradually.
The opening of the Riu Ocho Rios takes place on the same day that Jamaica is opening its borders, which will allow the island to start receiving tourists. RIU will also maintain its firm commitment to Jamaican internal tourism, which is expected to bring arrivals from other parts of the country as soon as the hotel opens its doors.
The Riu Ocho Rios was fully renovated at the end of 2019 and, as a result, has totally refurbished facilities. Its 24-Hour All-Inclusive service is complemented by its varied gastronomic offering. In addition to the main restaurant, the hotel offers Asian- and Italian-themed outlets, a steakhouse and a restaurant with fusion cuisine. In addition to its various bars, the hotel also boasts a Jamaican jerk-style grill, “Pepe’s Food,” in the pool area.
RIU will continue its hotel reactivation worldwide and hopes to be able to continue reopening its properties in Jamaica gradually. The company opened its first hotel in Jamaica in 2001 and now has six resorts with a total of 3,000 rooms. Two are located in Negril, three in Montego Bay and one in Ocho Rios. RIU’s plans for this year include the renovation of the Riu Montego Bay, which will mean that all of its properties in Jamaica will either have been fully refurbished or are of recent construction.