The American Society of Travel Advisors (ASTA) has introduced an innovative online reporting system to address the persistent issue of delayed hotel commission payments. This tool, now accessible to ASTA members, offers a streamlined method for reporting and monitoring commission payment delays from hotel partners.
“Timely commission payments are not just a matter of fairness, they are essential to the financial health of travel agencies,” said Zane Kerby, President and CEO. “Travel advisors should not have to chase down payments for work already completed. This tool brings accountability to the commission process, highlighting where delays are most common and giving ASTA the leverage to address them directly with hotels. By shining a spotlight on this issue, ASTA is making clear that late payments are unacceptable and must be corrected if our industry is to thrive.”
ASTA Has Your Back
The new system serves as a vital resource for industry professionals, enabling them to document and escalate concerns directly to hotel partners. By centralizing this information, ASTA will shed light on the extent of late or missing payments.
Hotel commissions are a critical revenue stream for many in the travel sector. Delays in these payments can significantly impact business operations, leading to cash flow disruptions and increased administrative burdens. Until now, professionals have often had to shoulder the burden of inconsistent or late commission payments without a clear path for resolution.
This reporting tool is a significant advancement in empowering travel industry members and amplifying the collective voice of the community. By compiling data and identifying patterns of delayed payments, ASTA is better positioned to engage in meaningful dialogue with hotel partners and industry stakeholders. The goal is to foster a more equitable and efficient payment system that benefits all parties involved.
ASTA members can now utilize this tool to submit their concerns regarding hotel commissions. The organization encourages widespread participation to build a comprehensive database that will inform future advocacy efforts and industry improvements.
ASTA’s Commission Reporting Portal is now live and ready for use.
For more information, visit asta.org.
