Rail Europe launches a global training campaign—a new e-learning tool, The Rail Agent Course (TRAC), which is a comprehensive rail training program that includes all the European’s major train operators, which is also available on a dedicated app.
Rail Europe officially launches its training program for 2021, which will allow travel agents to offer train journeys to their customers when international travel resumes. The training course is tailored to various train operators in Europe through eight modules, each one taking approximately 12 minutes to complete. The total duration of the course is about 1.5 hours.
“European rail travel offers are rich and are constantly evolving. Rail Europe thus believes that whilst waiting for international travel to resume, this is the perfect time for training, discovery and readiness to again promote and sell rail journeys,” says Florence Pasquier, head of business at Rail Europe, in a press statement.
Every week, Rail Europe also organizes informative webinars on a variety of travel destinations and on ways to connect with Rail Europe’s Easy Rail Access booking tool. These are available on Rail Europe’s YouTube channel and on the e-learning portal.
Other downloadable resources available on the portal include brochures on how to travel in Europe by train and how to book tickets with Rail Europe.
For more information, visit trac-raileurope.com, and for the agent booking platform, visit agent.raileurope.com.
For more updates on rail travel, click here. And don’t miss, Rail Europe’s new mobile passes.

