Collette is giving travel advisors new tools to enhance the client experience with the launch of its latest Collette University 201 training module, focused on helping advisors better understand and sell the company’s travel enhancements.
Available now, the new course provides advisors with guidance on how to confidently recommend options including pre- and post-tour hotel stays, destination extensions, transportation packages, travel protection and other add-ons designed to create a smoother and more personalized journey.
New Module Highlights Commissionable Options
The training also highlights how these enhancements can provide additional value for travelers while creating new commission opportunities for advisors.
Rather than positioning these options as additional sales, the module helps advisors learn how to identify the enhancements that best match a client’s travel style, needs and expectations.
“Enhancements can make a meaningful difference in a traveler’s overall experience when they’re aligned with that person’s needs and travel style,” said Jaclyn Leibl-Cote, President and CEO of Collette, in a press statement. “This module helps advisors better understand the value each enhancement provides so they can confidently recommend options that create an even smoother, more enjoyable journey for their clients.”
The module explores Collette’s Travel Protection Plan, Transportation Package and other popular enhancements that can add convenience, flexibility and peace of mind before, during and after a tour.
After completing the course, advisors can download a takeaway sheet and continue the conversation with fellow professionals through Collette’s Travel Advisor Network. The training module is now available through Collette University.
For more information, visit Collette’s Travel Advisor Portal.
