Brightline is introducing new fare options that will offer passengers more flexibility and choice. The new FLEX fares are designed for travelers to and from Orlando whose plans may change after booking, including business and international travelers.
Passengers can now choose travel in SMART or PREMIUM service coaches with a range of fare flexibility:
- FLEX: This new fare option to or from Orlando allows guests to cancel for a refund to their original form of payment or change their trip without a change fee;
- SELECT: with limited options for trip modifications; or
- SAVER (only available in SMART): Brightline’s lowest-priced fare to or from Orlando.
The onboard and in-station experiences associated with those classes remain unchanged. The range of fare benefits include:
- Cancellations: FLEX fares have the ability to be canceled at any time with no additional fee and a full refund to the original payment method. SELECT fares can be canceled and receive 75 percent credit to their Brightline Wallet. SAVER fares are cancellable, but do not retain any credit.
- Modifications: FLEX fares can be modified prior to day of departure for only the fare difference or on the day of departure to any other departure on the same date for free. SELECT fares can be modified for a change fee and applicable fare difference at any time. SAVER fares cannot be modified.
- Luggage: FLEX fares include one large bag, two carry-on size bags and a personal item. SELECT fares include two carry-on size bags and a personal item. SAVER fares include one carry-on size bag and a personal item.
- Airport Connections: FLEX fares include a complimentary one-way airport transfer between Brightline MiamiCentral and Miami International Airport, or between Fort Lauderdale Station and Fort Lauderdale – Hollywood International Airport via Brightline’s Airport Connector Shuttle.
