Over the weekend, Icelandic ultra-low-cost PLAY Airlines announced that it has suspended operations and canceled all remaining flights worldwide.
In a brief statement, the airline said: “We kindly advise you to check flights with other airlines. Some carriers may offer special ‘rescue fares’ considering the circumstances.”
Condor Airlines has stepped in to assist travelers affected by this sudden event. The German airline is offering special rescue fares to support affected PLAY airlines customers. Many passengers relied on connections via Iceland to fly between the U.S. and Berlin, Paris and Prague, and are now stranded on both sides of the Atlantic.
“At Condor, we believe travel should bring people together, not leave them behind. By extending this helping hand, we hope to ease the inconvenience faced by PLAY’s customers during this period of disruption,” said Daniel de Carvalho, Interim Marketing and Communications Director, in a media statement.
Until Nov. 30, 2025, stranded or ticketed passengers can book a rescue fare on Condor’s transatlantic routes to or from Berlin (BER), Paris (CDG) and Prague (PRG), connecting via Frankfurt (FRA). To take advantage of this offer, affected passengers simply need to send proof of their original PLAY reservation along with full contact details to [email protected]. Condor’s customer care team will then personally reach out to arrange the booking.
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