Universal Orlando Launches AI Assistant for Travel Advisors

Universal Orlando Resort has launched UNI, an AI-powered assistant designed to help travel advisors plan and sell client vacations.

Available to Universal‘s travel agency partners through VAX VacationAccess, UNI is designed to give advisors quicker access to vacation-planning information and tools while helping them build recommendations based on individual client needs.

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The AI tool for advisors provides: 

  • Instant answers to planning and product questions
  • Comparable vacation package options 
  • Customizable quote sheet in PDF form to share with clients
  • Personalized recommendations based on guest needs
  • Reduction of planning friction and improved booking efficiency

The tool also provides access to relevant sales and marketing materials, giving advisors another resource for researching Universal Orlando vacations and preparing client proposals.

Universal says UNI is intended to reduce the time advisors spend searching for information and comparing options, allowing them to focus more on client consultations and bookings.

For more information, visit VAXVacationAccess.com/UNI.