Guided travel specialist Collette has unveiled a new video designed to help travel advisors communicate the value of the company’s premium experience within today’s saturated travel market.
“We are consistently listening to the feedback of travel advisors and their clients,” says Jaclyn Leibl-Cote, President and CEO of Collette, in a press release statement. “The modern traveler expects a seamless, worry-free experience with thoughtfully designed itineraries by in-destination experts who truly understand what they want. That is the premium experience.”
Features of Collette’s Premium Experience
Collette’s premium experience includes service and product design features such as product designers based in destination who can curate every aspect of its tours, as well as locally based buyers who can use their relationships to amplify buying power, which translates to high-value experiences without the high-end price tag.
The premium experience includes a Travel Protection Plan that offers the flexibility to cancel up to 24 hours before departure and receive money back (minus the cost of the plan) in the original form of payment, rather than a voucher. The experience also features a Transportation Package that simplifies the journey with roundtrip airfare, in-destination transfers, 24/7 emergency support and home-to-airport Private Chauffeur Service.
Collette is debt free and can therefore make traveler-centric decisions, such as giving cash refunds in times of crisis. Booking Assurance also minimizes advisor risk from the onset, and guaranteed departures will never cancel due to low materialization.
The Collette Premium Experience video can help advisers better understand and position Collette in conversations with clients. The video can be viewed here and will also be available as a module in Collette University, Collette’s advisor learning platform.
For more information visit Collette’s Travel Advisor Portal and Travel Advisor Network.
