Riverside Luxury Cruises, the new kid on the river cruise scene, has launched an online certification program designed to enhance your expertise in their luxury offerings, giving you an excellent opportunity to expand your knowledge and potentially boost your sales in the river cruise market.
“Our unwavering commitment to our travel advisor partners is matched only by the unforgettable journey their clients will experience on a Riverside cruise,” said Jennifer Halboth, CEO of Riverside Collection Americas, in a press statement. “This program allows advisors to get quickly up to speed on Riverside’s offerings so they can feel confident selling our product. Short videos in each module allow them to go deeper, hearing from key crew members and taking virtual tours of the ships.”
Riverside Luxury Cruises’ New Program
The certification program comprises a comprehensive 6-part multimedia course suitable for advisors of all experience levels. Whether you’re new to river cruises or a seasoned professional, this course offers valuable insights into Riverside’s unique brand proposition.
The curriculum covers several key areas:
- Brand overview and company history
- Cruise destinations
- Onboard experience, including culinary offerings and service standards
- Shore excursion program
- Booking procedures
- Marketing and sales strategies
Each module concludes with a quiz focusing on practical selling points rather than trivial information, ensuring you’re well-equipped to promote Riverside’s cruises effectively.
Upon completion, you’ll earn the title of certified Riverside specialist and gain access to travel agent rates for familiarization trips. Moreover, you’ll be eligible for Riverside’s generous 18 percent monthly commission once you book clients.
Advisors who complete the course by Jan. 31, 2025, as an added incentive, will receive a $25 Amazon gift card.
Riverside Luxury Cruises offers a distinctive vacation experience on the Rhine, Rhone, Danube, Moselle and Main rivers. Its fleet includes the all-suite vessels Riverside Mozart, Riverside Ravel and Riverside Debussy. These ships boast the largest average suite size in the industry, all featuring king-size beds, and maintain the highest staff-to-guest ratio.
Onboard amenities include up to five restaurants, a selection of active tours through the Riverside Choice excursion program, complimentary pedal and e-bikes for self-guided exploration and the rejuvenating FEHI Spa.
Riverside’s itinerary design, which includes late stays or overnights in select European towns and cities, is a key selling point. This lets your clients immerse themselves in local cultures and experience the destination’s nightlife.
The all-inclusive experience features butler service in every suite, gourmet cuisine prepared with fresh ingredients, premium wines and spirits, complimentary StarLink broadband Wi-Fi, unlimited shore excursions, prepaid gratuities and complimentary ground transfers.
For more information, visit riverside-cruises.com/en/ta.
