As a result of the uncertainty about when international travel restrictions might be lifted, Princess Cruises is extending its pause in operations for cruises departing from Australia and New Zealand through May 31, 2021.
Guests will receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25% of the cruise fare paid. To receive the above FCCs, no action is required by you or your clients.
Alternatively, guests can forfeit the bonus FCC offer and request a refund for all money paid on their booking by using this online form. Guests have until November 30, 2020, to elect a refund, or they will automatically receive the default offer listed above.
Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full, in recognition of the critical role they play in the cruise line’s business and success.
The most current information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, can be found online at Information on Impacted & Cancelled Cruises.
For a list of Princess Cruises destination-rich itineraries for the upcoming Australia and New Zealand 2021-202 season, click here.
For more information on Princess selling two of its ships, Sun Princess and Sea Princess, to undisclosed buyers, click here. The sale of these vessels is in line with parent company Carnival Corporation’s plan to accelerate the removal of less efficient ships from its fleet.