Expedition cruise leader Swan Hellenic has announced the opening of a North America office based in Fort Lauderdale.
The new office will take Swan Hellenic close to offering global direct customer support less than year after it relaunched. The company is headquartered in Cyprus with offices in London, Dusseldorf and Monaco, together with a branch office in Hong Kong (serving mainland China, Taiwan and South-East Asia), as well as partnerships serving India, Japan and Australia-New Zealand.
Swan Hellenic’s North America team of cruise industry veterans is headed by GM Tom Russell, previously president of Cruise & Travel Executives, COO of Global Voyages Group and COO & managing director North America of Silversea. He is joined by Mitchell Schlesinger as sales director North America, Andrea Corman as customer relations director and Nick Giersdorf as marketing & digital director.
“Historically, North America was always one of Swan Hellenic’s most enthusiastic markets,” said Alfredo Spadon, senior vice president global sales and marketing, Swan Hellenic, in a press release statement. “So we’re delighted to welcome such an accomplished team to once again support it with the high standards of service our heritage demands.”
Three state-of-the-art expedition ships are being built at Helsinki Shipyard, Finland, the first two providing 152 guests with a five-star onboard experience delivered by 120 staff, including expert expedition guides, lecturers and creatives. The first ship, SH Minerva, will set sail for Antarctica in November 2021, while the second will embark on its maiden voyage in April 2022.
“It’s a privilege for me and my amazing new team to bring the iconic Swan Hellenic to North America,” said Tom Russell, GM Swan Hellenic North America, in a press release statement. “We can’t wait to introduce sophisticated cruise-goers across the States, Canada and Mexico to the unique exploration, cultural and creative possibilities of cultural expedition cruising.”
For more information visit swanhellenic.com.