Due to the continuing Covid-19 global pandemic, G Adventures has decided to further suspend all tours departing up to and including July 31, 2020. In addition, G Adventures will also be suspending all G Expedition departures up to and including Aug. 31, 2020. In a press statement, the tour company said, “the health and safety of our travelers and staff is our main priority and this is an essential measure to protect our travelers and our people at this time. “
All travelers booked and fully paid on a tour departing up to July 31, 2020 will receive a 110 percent travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension. Travelers who haven’t yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.
With the exception of G Expedition departures between Aug. 1 – 31, 2020, G Adventures is not suspending tours beyond July 31 as they would like to keep the opportunity available if the current situation evolves in a way that enables travel again. However, the tour company says they do understand that people may feel uncertain about traveling in the upcoming months, so they are offering travelers booked on tours departing up to Sept. 30, 2020 the option to transfer their booking to a future departure date for the same price. Alternatively, they can pay in full and receive a 110 percent travel credit for a future tour.
To help travelers feel confident to rebook using their travel credit, lifetime deposit or to make a new booking, G Adventures is offering a Book with Confidence policy, which allows any bookings made up to June 30, 2020 flexible cancellation and rebooking options. Travelers who have booked trips before this time and departing before Dec. 31, 2020 will be able to cancel and rebook their trip up to 14 days prior to departure. Trips booked within this time and departing between Jan. 1, 2021 and June 30, 2021 can be cancelled and rebooked 30 days prior to departure. *
G Adventures is notifying all travelers regarding tour suspensions and advising travelers with flight bookings to contact their insurance/air providers for details on compensation.
Travelers and agents with questions are asked to refer to the online FAQ page or to contact the sales team by telephone or e-mail at 1-877-277-9854 or [email protected].
* Excludes some tours. Please see full terms and conditions at gadventures.com.
