Delta has announced the extension of its protocol to block the selection of middle seats, as well as limiting the number of customers per flight, through the winter holiday season until at least Jan. 6, 2021. The airline has also extended its change fee waiver for new flights purchased through Sept. 30, 2021.
“Medical experts, including our own partners at Emory Healthcare, agree—more distance on board makes a difference,” said Bill Lentsch, chief customer experience officer, in a press release statement. “We believe that taking care of our customers and employees and restoring confidence in the safety of air travel is more important right now than filling up every seat on a plane. We’ll continue taking a thoughtful, layered approach ensuring customers know to expect the highest standard of care as they prepare for their holiday travels.”
Delta will block the selection of middle seats in Delta Premium Select, Delta Comfort+ and Main Cabin via the Fly Delta app or online. For customers in parties of 1-2, the middle seats will be blocked for safety. While for customers in parties of 3 or more, the middle seats will appear as available for booking, to allow families and travel companions to select seats together.
Additionally, for travel through at least Oct. 31, Delta will limit the number of customers on board all aircraft—with or without middle seats; limit the First Class cabin to half capacity to further ensure more space between customers; and block one aisle of seats on aircraft without middle seats.
Customers can review their seat selections any time prior to departure in My Trips on delta.com or in the Fly Delta app for greater reassurance about space on board.
To ensure passenger safety, customers should expect to continue wearing masks or face coverings throughout the airport, in Delta Sky Clubs and on board the aircraft through the winter holiday travel season and beyond.
For more information visit delta.com.
