Carnival Cruise Line is giving agents the opportunity to offer specially priced cabin upgrades to their booked clients with its new “Be the Hero” program. As of today, agents may opt in via the line’s travel agent website to receive special upgrade offers sent only to participating agents.
Once enrolled in the “Be a Hero” program, agents can access selected upgrades for their clients via the “upgrade your client” link in the “manage booking” section of goccl.com. Agents, you will also be able to send your clients available upgrade offers, with ready-to-use templates that have been created and provided by Carnival. Registration for the program is open now through April 4, 2018.
Upgrade offers that are part of the “Be a Hero” program will be sent to agents with eligible bookings, who have registered for the program, on a weekly basis starting April 11, 2018. Upgrade offers will range from upgrades within the booked category from an interior to an ocean view or balcony, and an ocean view or balcony to a suite. Upgrades are based on availability and are offered on a first-come-first-served bases; all confirmed and paid upgrades will also be fully commissionable for agents. Payment is due at the time of redemption and agents will receive a report with completed upgrades, including their enhanced commission, the following day.
For more information, visit GoCCL.com.