February 2019

Managing Expectations

The Dos and Don’ts of Managing Expectations

If the client has a picture in their mind and it falls short, they will be disappointed. Here are some Dos and Don’ts to keep in mind when designing trips.

Selling to the Luxury Segment

Luxury travelers are not made from the same mold. These experts give you insight on how best to work with affluent travelers.

Holland America’s Nieuw Statendam

Holland America’s second Pinnacle-class ship, the Nieuw Statendam, features some of the cruise line’s most popular features and amenities, as well as an array of new offerings, and in a recent trip aboard this new ship, I was able to experience many of these.

How Do You Pick the Right Consortia for You?

To help you on the road to choosing the right consortia, we reached out to a few travel advisors to find out how they went about choosing the one that was right for them.