Due to the spreading Coronavirus COVID-19, TAP Air Portugal will temporarily reduce its operations given the sharp drop in demand following international travel restrictions.

“We are working on the continuity of our business, confident that we will return soon to our usual pace of activity, always focusing on the future, sustainability ,and growth of TAP,” said CEO Antonoaldo Neves, in a statement. “We thank our employees for their commitment and sense of mission at a time as we all do our best to take care of our customers and of Portugal.”

Advisors can click here for help with flight cancellation refunds. Given to the high volume of calls to the airline’s customer service center, TAP is asking advisors to use its website or app for help. Click here for more info. Given the fluidity of this situation, updates are continuous, and can be accessed here.

For an in-depth look at the current situation at other European airlines, click here. For more information on this fluid situation, visit Recommend’s Coronavirus Updates Center at recommend.com/coronavirus. For tips on what travel advisors are during this downtime, and what they are doing to make the second half of 2020 a successful one, click here.