Print Friendly, PDF & Email

Seven Palace Resorts, temporarily closed due to the Coronavirus COVID-19 pandemic, are aiming to reopen on May 1, 2020. Those resorts include Moon Palace Cancun, Beach Palace, Sun Palace, Isla Mujeres Palace, Playacar Palace, Moon Palace Jamaica, and Le Blanc Spa Resort Cancun.

The Grand at Moon Palace Cancun and Le Blanc Spa Resort Cancun are currently open.

In addition, Palace Resorts has a flexibility policy in place that includes:

All previously existing and new reservations at any Palace property made for March and April, are able to modify the date of the reservation to any alternative date from now until December 15, 2020. All penalties associated with date changes to these reservations are waivered. This also applies to non-refundable reservations.

Palace has also created a page on its website devoted to its COVID19 policies and the steps it has in place to safeguard its guests. It can be accessed here.

For more information on this fluid situation, visit Recommend’s Coronavirus Updates Center at

For insight on how the Caribbean is taking aggressive action and putting policies into place in an effort to help control its spread, click here. Those are the current restrictions, but please remember, the situation is fluid, as are both potential and existing policies.