Kenya Airways, a member of the Sky Team Alliance, has temporarily suspended all international services starting today due to the spreading Coronavirus COVID-19.
Customers affected by the suspension will be able to change their bookings for later travel or exchange their booking for vouchers for future travel within 12 months.
“Throughout this crisis, we have received incredible support from our staff, customers and well-wishers and we would like to thank you all for this acknowledgement of the dedication and hard work from all of the Kenya Airways family. We also recognize that these sudden changes have greatly inconvenienced many of our customers and we would like to apologize sincerely for this but hope that we will come back stronger than ever in due course,” said Allan Kilavuka, group managing director and CEO, Kenya Airways, in a statement.
Kenya Airways is continuing to operate cargo flights particularly so that we are available to offer emergency services or much needed supplies.
Domestic flights to Mombasa and Kisumu remain operational.
A leading African airline flying to 54 destinations worldwide, 41 of which are in Africa, Kenya Airways carries over four million passengers annually. There are 36 aircraft in the fleet that includes its flagship B787 Dreamliner. Kenya Airways celebrated 43 years of operation this January.
For more information on this suspension, click here. Don’t miss “11 Tips from Travel Advisors During this ‘Down Time.’” For more information on the Coronavirus situation, visit Recommend’s Coronavirus Updates Center at recommend.com/coronavirus.