American Airlines is restoring more flights, offering double AAdvantage miles for flights booked in June, re-opening key Admirals Club lounges, expanding flexible policies and continuing its increased cleaning procedures.
The airline is planning to fly more than 55 percent of its July 2019 domestic capacity this July. It will also be resuming lounge service on June 22 at 11 Admirals Club lounges in 10 U.S. cities.
Change fees for flights booked in June will be removed and for eligible fuller flights, customers will be offered the option to rebook to a flight with fewer booked seats at check-in.
Double AAdvantage miles on flights purchased in June and completed by Sept. 30 will be awarded as part of its Summer of Deals promotion.
This comes as demand for air travel improves. American also reports that is flying 20 percent of its international schedule in July 2020 compared to the same period last year.
By the last week of May, the airline carried a daily average of about 110,000 customers per day, an increase over the approximately 32,000 average daily customers the airline served in April.
American is increasing frequency of flying from hubs, including Dallas Fort Worth International Airport (DFW) and Charlotte Douglas International Airport (CLT) to destinations customers are searching and booking most, with increased flying to major cities in Florida, Gulf Coast cities as well as mountain destinations. The airline also increased frequency of flying to Asheville, NC (AVL), Savannah, GA (SAV), and Charleston, SC (CHS).
As the nation’s favorite theme parks begin to open, American will offer more seats to Florida than any other airline in July. American has also added more flying to mountain destinations in Montana, Colorado, Utah and Wyoming as national parks and outdoor recreational spaces reopen and customer demand for these destinations continues to recover.
“We’re seeing a slow but steady rise in domestic demand. After a careful review of data, we’ve built a July schedule to match,” said Vasu Raja, American’s senior vice president of network strategy, in a statement. “Our July schedule includes the smallest year-over-year capacity reduction since March. We’ll continue to look for prudent opportunities to restore service so our customers can travel whenever and wherever they are ready.”
Service to eight international destinations has returned as well. These include service from Dallas-Fort Worth (DFW) to Amsterdam (AMS), Paris (CDG) and Frankfurt (FRA), as well as service from Miami (MIA) to Antigua (ANU) in the Caribbean and Guayaquil (GYE) and Quito (UIO) in South America. American also restored additional service to London (LHR) from Chicago (ORD) and New York (JFK).
American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs.
These locations will open with pre-packaged snack offerings and a full-service bar. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. Openings include:
- Charlotte (CLT) — Concourse C
- Chicago (ORD) — Concourse H/K
- Dallas (DFW) — Terminal A and Terminal C
- Los Angeles (LAX) — Terminal 4
- New York (JFK) — Terminal 8 (only prepackaged food and water will be available, per local restrictions)
- New York (LGA) — Concourse D (only prepackaged food and water will be available, per local restrictions)
- Miami (MIA) — Gate D30
- Philadelphia (PHL) — Terminal B/C
- Phoenix (PHX) — Gate A7
- Washington, D.C. (DCA) — Terminal B
Additionally, the following Admirals Club lounges will reopen as service centers and will be available to offer travel assistance. Hours vary by location.
- Atlanta (ATL) — North Terminal, Concourse T
- Austin (AUS) — Gate 22
- Nashville (BNA) — Concourse C
- Boston (BOS) — Terminal B
- Dallas (DFW)—Terminal D
- Houston (IAH)—Terminal A
- Pittsburgh (PIT) — Main Lobby
- Raleigh-Durham (RDU) — Terminal 2
- Orlando (MCO) — Gate 55
- San Francisco (SFO) — Terminal 1
- Orange County (SNA) — Gate 8
- St. Louis (STL) — Concourse C
- Tampa (TPA) — Gate 85
Health and well-being improvements at Admirals Club lounges include:
- Plexiglass shields at reception and service desks.
- Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
- Hand sanitizer stations for customers.
- Signage and floor decals to remind customers to practice social distancing.
American also continues to make investments to reassure customers their safety, well-being and peace of mind remain at the forefront of every decision the company makes.
American will continue robust cleaning procedures on all mainline departures, including expanded cleaning to disinfect seats, tray tables, seat buckles, air vents and other surfaces inside the aircraft. Other measures include electrostatic spraying of every surface of the interior of the aircraft, which eliminates 99.999% of viruses and bacteria within 10 minutes and creates a protective layer for up to seven days.
All American mainline aircraft and most regional aircraft are equipped with onboard HEPA filters that provide a complete air change every two to four minutes, similar to the standard for hospitals.